Compare the Note recall to the airbag recall

[TabGuy]

Samsung:
On September 9th the CPSC and Samsung said "turn off the Note 7 and don't use it." I turned my phone in and got a S7 Edge.
On September 21st, just 12 days later, I was notified by my Verizon rep that my replacement Note was in stock. I took back the S7E and was in business with the Note 7 again.

Ford:
In July I was notified that my Ford (also an Edge) had a bad front passenger airbag that could harm or kill someone. I was told that a recall would follow later. Since then I've allowed no passengers in the front seat. It's now September 22nd and I haven't heard a peep from Ford about the recall. I'm getting pretty tired of fitting 3 people in the back seat with an empty passenger seat.

Who did a better job at a recall? The Korean company did.

 

[Resident Psycho]

Comparing these 2 are completely different. I work for a Honda dealership and Honda has handled it the best out of all the car companies involved. They offered loaners to those who were afraid to drive.. Keeping people for 3 months in loaners and footing the bill. But on the side of it.. Your talking about multiple car manufacturers.. And a company.. Takata... Who have to work together to have replacement inflators made and shipped... And we're talking in the 50 million or so range.

 

[pduffer]

Still, you have to admit that Samsung has handled this exceptionally well. Would be great if more companies followed their example.