Completely stopped working

[jhimmel]

I have 2 minis, and they both do not understand any of my routines any more. It doesn't even understand the command to Sync All Devices". Tried rebooting them. Not sure if it has anything to do with my phone update to Pie but I wouldn't think so.

 

[B. Diddy]

Have you used the Google Home app to review your Routines and make sure they show up in the first place? https://support.google.com/googlehome/answer/7029585?co=GENIE.Platform=Android&hl=en. On that page, you can also request a chat with a support agent by clicking Contact Us at the upper right.

 

[jhimmel]

My Google Home app still has all my Routines. But even the Google assistant on my phone is not recognizing them.

Have you used the Google Home app to review your Routines and make sure they show up in the first place? https://support.google.com/googlehome/answer/7029585?co=GENIE.Platform=Android&hl=en. On that page, you can also request a chat with a support agent by clicking Contact Us at the upper right.

 

[jhimmel]

And it's really odd that they aren't understanding "Sync My Devices", which is not a Routine, but rather a built in Google command.

 

[jhimmel]

No idea what happened, but removing the two minis from my account, and then adding them back in again sorted them out.