If you do sync, you may be double syncing your contacts. Thats kinda what it sounds like. I belive once you sign your phone in with google, it automatically syncs your google acount with your phone. I still like keeping all of my contacts in outlook. So I deleted all my contacts in gmail and just sync my phone with outlook, while still being able to be signed into my google acount. I hope thie helps. This is my first android and i am sure some one may have a better answer but this is what I did. If you are syncing with outlook or what ever, delete all your contacts in gmail.