- Jul 5, 2011
- 3
- 0
- 0
Please, Please, Please......
I cracked my GS4 cell phone the other day. I had a feeling it was damaged and through so I had made arrangement to get a replacement phone. However, I can still hear sound or noises coming from the telephone. I called the number and the telephone rang but I could not hear or speak. I am hearing crazy sounds and when I connect it to my PC both devices let me know they are looking for something to communicate to. So quickly I connected my phone to my PC to get my text data, music, media data, etc. Unfortunately, my usb connection will not access the appropriate driver(s) (while I am still hearing the noises). My PC keeps telling me "Found New Hardware - SAMSUNG_Android" and " Insert the disc that came with Samsung_Android." Also, it states, "If you have a disc that came with your device, insert now. Windows will automatically search the disc for software driver software. I don't have a disc but I downloaded SANSUNG USB Driver for Mobile Devices and it don't appear to be working. I notice it mentions Samsung Android. Could you help me? I am being very humbled by this :'(!
I cracked my GS4 cell phone the other day. I had a feeling it was damaged and through so I had made arrangement to get a replacement phone. However, I can still hear sound or noises coming from the telephone. I called the number and the telephone rang but I could not hear or speak. I am hearing crazy sounds and when I connect it to my PC both devices let me know they are looking for something to communicate to. So quickly I connected my phone to my PC to get my text data, music, media data, etc. Unfortunately, my usb connection will not access the appropriate driver(s) (while I am still hearing the noises). My PC keeps telling me "Found New Hardware - SAMSUNG_Android" and " Insert the disc that came with Samsung_Android." Also, it states, "If you have a disc that came with your device, insert now. Windows will automatically search the disc for software driver software. I don't have a disc but I downloaded SANSUNG USB Driver for Mobile Devices and it don't appear to be working. I notice it mentions Samsung Android. Could you help me? I am being very humbled by this :'(!