Hey guys,
I've spent the good part of an entire day now researching data recovery and the galaxy note 3. -- I think I've learned that there are websites setup just for the sole purpose of directing you to download and then pay for data recovery programs, none of which solve my problem.
FYI: Note 3 SM-N900V - Verizon
Android 4.4.2
not rooted
my phone began acting up and I did a factory reset on it, not realizing many of my photos were being stored on the internal storage as opposed to the removable SD card.
Im familiar with being able to run recovery programs on SD cards, removable storage, and even hard drives, so I figured it would not be a problem to run a program on the phone. However, when attached to a USB, my computer only recognizes the phone as a portable media device and will not assign it a drive letter.
After doing some research, I tried to enter developer mode and enabled USB debugging mode -- which some websites hinted that would solve the problem and my computer would recognize the phone as a drive, but still, no luck.
I even tried to root my phone using Kingo -- but that proved to fail after what appears to be because my OS updated to 4.2.2. on its own before I rooted and that apparently causes some issue with Kingo.- -- so it looks like I'm stuck on that path.
I then contacted Samsung, thinking I'd get help from someone who knew what they were doing, but my questions flew far above my customer service rep's head.
searching the net proves useless because it is so over saturated with spammy websites designed to get you to download and purchase recovery programs.... none of which work for the Note 3 given the fact that they need to be able to see a drive.
Does anyone have any idea of a work-around, and if there is any way I can try to recover the photos?
Thanks so much!
-James
I've spent the good part of an entire day now researching data recovery and the galaxy note 3. -- I think I've learned that there are websites setup just for the sole purpose of directing you to download and then pay for data recovery programs, none of which solve my problem.
FYI: Note 3 SM-N900V - Verizon
Android 4.4.2
not rooted
my phone began acting up and I did a factory reset on it, not realizing many of my photos were being stored on the internal storage as opposed to the removable SD card.
Im familiar with being able to run recovery programs on SD cards, removable storage, and even hard drives, so I figured it would not be a problem to run a program on the phone. However, when attached to a USB, my computer only recognizes the phone as a portable media device and will not assign it a drive letter.
After doing some research, I tried to enter developer mode and enabled USB debugging mode -- which some websites hinted that would solve the problem and my computer would recognize the phone as a drive, but still, no luck.
I even tried to root my phone using Kingo -- but that proved to fail after what appears to be because my OS updated to 4.2.2. on its own before I rooted and that apparently causes some issue with Kingo.- -- so it looks like I'm stuck on that path.
I then contacted Samsung, thinking I'd get help from someone who knew what they were doing, but my questions flew far above my customer service rep's head.
searching the net proves useless because it is so over saturated with spammy websites designed to get you to download and purchase recovery programs.... none of which work for the Note 3 given the fact that they need to be able to see a drive.
Does anyone have any idea of a work-around, and if there is any way I can try to recover the photos?
Thanks so much!
-James