- Nov 30, 2012
- 1,923
- 12
- 38
My son's Pixel 2 XL 64GB is dead. Unresponsive. Totally inert. Didn't drop it. Didn't get it wet.
We took it to the Verizon store and the technician there said he's never seen a completely dead one. Speculation was that the processor failed. We're getting a new one tomorrow under warranty. We opted to pay for overnight shipping instead of waiting 2 or 3 days for the replacement.
So, what's backed up and what isn't? I know that Google Photos has his pictures. But do they backup downloaded images, videos, gif's etc.? I suppose if they make it to Google Photo Gallery they are backed up.
Verizon will restore his text messages. Is there a time limit on the text messages? Say 30 days into the past, or do they go back all the way? Will they restore photos that were texted to him?
I presume any music he had stored on there is gone. What about downloaded documents? Gone?
How about app data? Specifically game data and gaming scores?
Any other info as to what is restoreable and what is lost forever would be appreciated.
We took it to the Verizon store and the technician there said he's never seen a completely dead one. Speculation was that the processor failed. We're getting a new one tomorrow under warranty. We opted to pay for overnight shipping instead of waiting 2 or 3 days for the replacement.
So, what's backed up and what isn't? I know that Google Photos has his pictures. But do they backup downloaded images, videos, gif's etc.? I suppose if they make it to Google Photo Gallery they are backed up.
Verizon will restore his text messages. Is there a time limit on the text messages? Say 30 days into the past, or do they go back all the way? Will they restore photos that were texted to him?
I presume any music he had stored on there is gone. What about downloaded documents? Gone?
How about app data? Specifically game data and gaming scores?
Any other info as to what is restoreable and what is lost forever would be appreciated.