Dead pixel already.

[sux2bu]

This sucks. What's worse is I just sold my Note 8 so I'm gonna be without a phone while this gets fixed/replaced.

 

[amyf27]

This sucks. What's worse is I just sold my Note 8 so I'm gonna be without a phone while this gets fixed/replaced.

I cant see the image through the app but wow that's not good news. How quick are they handling this?

I had to sell mynote 8 too. Wish I could've kept it

 

[RandomGuy Yo]

Happens to me all the time with Samsung phones, take it into TMobile and I get a new one the next day.

 

[amyf27]

Happens to me all the time with Samsung phones, take it into TMobile and I get a new one the next day.

If you have tmobile definitely. They're usually quick at handling this kind of thing

 

[felloffthetruck]

sux2bu..............Sorry I just had to.

Is it a 512 or 128 and how long to get the replacement?

 

[JoBudden]

Happens to me all the time with Samsung phones, take it into TMobile and I get a new one the next day.

Literally never had a phone with a dead pixel lol

 

[strikeIII]

You should be able to do a warranty replacement and typically they send you the new device first then you send back the defective one so you won't be without a device.

 

[Richard Stewart79]

If u have insurance on the phone. Most carriers send you one first and then you send your old one back within 10 days

 

[Gary02468]

You should be able to do a warranty replacement and typically they send you the new device first then you send back the defective one so you won't be without a device.

Yes, although you have to let them put a hold on your credit card so they can charge you for the new phone if you don't send back the old one.

If you bought your phone from a carrier or major store such as Best Buy, you should be able to do an immediate in-store exchange for the defective phone (as long as you're within the initial exchange window, 14 days or whatever).

 

[Mooncatt]

That's not a dead, but stuck pixel. Every once in a while, a stuck pixel can be fixed through various methods if you want to do some research.

 

[jrsharp70]

Open the Samsung shop app, go to help. He is right, its stuck. The rep may be able to talk you through fixing it.

 

[Rwboyer]

I had 2 s8+ with dead pixels. Verizon sent me a replacement within 2 days and you just ship your old one back. Phone only.