Did I void my warranty by using TowelRoot?

[AC Question]

Did I void my warranty by using TowelRoot

I used towelroot a few months back. Never loaded a custom rom, just ran the app. Root checker says my phone isn't rooted. Terminal emulators say I don't have proper credentials to run "su" command. "SuperSu" will not install, because it can't find Su Binary..

It would appear as if my phone isn't rooted, but when I try to use IsisWallet, it says it cannot run because my phone is rooted.

I have a warranty replacement phone coming in the mail, and I don't want to send this one back if they're going to charge me full replacement cost because I voided the damn warranty. Can anyone shed some light on this? How do I completely remove all traces of whatever towelroot did?

 

[ellisroy]

Don't know what phone you have but towel root doesn't trip the knox counter. Open the super user app, go to settings and click the "clean up/uninstall" button. Remove su, towelroot. Reboot phone. Download "root checker" to check root status.
Towel root will not void your warranty.
Verizon gs4 rooted and still learning