I would like to know how others have managed repairs. I dropped my first S7 Edge shattering the glass. I searched high and low for a repair center. Local companies did not stock the parts because of the expense and many were simply uncomfortable repairing the S7 screen. The few that would ballpark a repair cost were upwards of $350. So, I just purchased a new S7 Edge.
Well, the aux jack is problematic on this phone. One day I suddenly could not hear out of one side of headphones. I searched YouTube but nothing worked. I once again trekked from repair center to repair center only to be told they do not do those repairs on Samsung phones. I reached out to Samsung who told me to send my phone in for some undefined length of time. Well, I can't be without a phone so I was pretty disappointed in their response. They told me to ask Verizon for a loaner. I knew it was a long shot but I reached out to Verizon who acted as if I had asked for a suitcase full of $100 bills. So I still have no resolution. I live in a major city and cannot get my phone repaired. Have others experienced similar issues with repairing Samsung phones?
Well, the aux jack is problematic on this phone. One day I suddenly could not hear out of one side of headphones. I searched YouTube but nothing worked. I once again trekked from repair center to repair center only to be told they do not do those repairs on Samsung phones. I reached out to Samsung who told me to send my phone in for some undefined length of time. Well, I can't be without a phone so I was pretty disappointed in their response. They told me to ask Verizon for a loaner. I knew it was a long shot but I reached out to Verizon who acted as if I had asked for a suitcase full of $100 bills. So I still have no resolution. I live in a major city and cannot get my phone repaired. Have others experienced similar issues with repairing Samsung phones?