Hi there,
I purchased 2 unlocked phones from 2 different sellers a few weeks ago and now I'm sorry I did. I don't know if it's my fault, if there's something I can do to fix this or what so I'm hoping someone here has some answers.
We already replaced the sim cards that were in our old phones per TMO when I called them and explained the problems we're having. Hubby is screaming to go back to VZW but they're too expensive and have too many limits on their plans.
First Phone: Note 10+ and I verified that this phone was *factory* unlocked. My TMO connection isn't any better than it was with my V30 and perhaps I'm misinformed but I *thought* because this phone is 2 1/2 or so years newer it's range would improve. I still have the same dead spots in the house that I had before. We already have the signal booster that TMO sent us to use.
I'm on a call and suddenly there's only dead air but the call is still connected. I move to another location and the call returns sometimes. Other times it will drop. I pick up a call and it's "hello" "hello" "hello" like there's nobody there. It's about 4 years old now, should I maybe ask to get this replaced?
Second Phone: LG G8 ThinQ replaced hubby's V30. It said it was unlocked so it would work on the other services. Strange thing is every now and then you'll get a flash of "US Cellular" on the screen. Stupid me should have verified it was *factory* unlocked I guess. It sure doesn't seem to be if we're seeing US Cellular on it. This phone basically has the same other issues that I mentioned I'm having on my Note plus what I think the US Cellular shouldn't be there. Hubby is a trucker and he's having a heckuva time with dropped calls and calls like I mentioned with my Note. I totally spaced out and forgot to ask if this phone was factory unlocked or not.
I also noticed that the LG phone came with numerous games on it which is not something I expected. Is this typical of an unlocked phone?
Does anyone have any suggestions of what I can try to do? Like maybe change some setting or ??? I can't return them, it's past the 30 days.
Thank you,
Deb
I purchased 2 unlocked phones from 2 different sellers a few weeks ago and now I'm sorry I did. I don't know if it's my fault, if there's something I can do to fix this or what so I'm hoping someone here has some answers.
We already replaced the sim cards that were in our old phones per TMO when I called them and explained the problems we're having. Hubby is screaming to go back to VZW but they're too expensive and have too many limits on their plans.
First Phone: Note 10+ and I verified that this phone was *factory* unlocked. My TMO connection isn't any better than it was with my V30 and perhaps I'm misinformed but I *thought* because this phone is 2 1/2 or so years newer it's range would improve. I still have the same dead spots in the house that I had before. We already have the signal booster that TMO sent us to use.
I'm on a call and suddenly there's only dead air but the call is still connected. I move to another location and the call returns sometimes. Other times it will drop. I pick up a call and it's "hello" "hello" "hello" like there's nobody there. It's about 4 years old now, should I maybe ask to get this replaced?
Second Phone: LG G8 ThinQ replaced hubby's V30. It said it was unlocked so it would work on the other services. Strange thing is every now and then you'll get a flash of "US Cellular" on the screen. Stupid me should have verified it was *factory* unlocked I guess. It sure doesn't seem to be if we're seeing US Cellular on it. This phone basically has the same other issues that I mentioned I'm having on my Note plus what I think the US Cellular shouldn't be there. Hubby is a trucker and he's having a heckuva time with dropped calls and calls like I mentioned with my Note. I totally spaced out and forgot to ask if this phone was factory unlocked or not.
I also noticed that the LG phone came with numerous games on it which is not something I expected. Is this typical of an unlocked phone?
Does anyone have any suggestions of what I can try to do? Like maybe change some setting or ??? I can't return them, it's past the 30 days.
Thank you,
Deb
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