Disconnected... ?

[tirith]

My fiancee now has a photon and upon charging it last night, the while off charging animation said 5 percent, but was full. She turned the phone on, disconnected the charger, and now the notice saying disconnected, remove charger from wall is stuck on the screen... She has reset the phone a couple times and it's still there...

Any suggestions?

Sent from my MB855 using Tapatalk 2

 

[Jude526]

Take it in and have it checked out

sent from my Rezound

 

[b737thurman]

Mine did this as well. Only on one charger. Changed cables and it stopped. Try another charger and reboot with it plugged in. worked for me.

 

[tirith]

Take it in and have it checked out

sent from my Rezound

Not an option. Bought it secondhand and it isn't activated yet.

The other charger option worked. Thanks.

Sent from my MB855 using Tapatalk 2