Do phone carriers have access to system files?

Jul 7, 2015
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Good day to you all. i'm the owner of a virgin mobile venture phone. (version 2.3.5) i recently upgraded to a new device, but on the venture i have very important memos that are saved in the system folder called: "com.m7.juke.memo"

i tried to root on my own to gain access to that folder using "baiduroot" but supersu fails to install on all versions. im new to rooting so have no idea why it doesnt work.

i tried the fixes that i found online, like downloading the 2.79 version etc. but nothing works. i'm also confused on weather im actually rooted or not, because while an app in the play store called "fast root checker" says i am, many more apps including "root checker basic" says im not.

i'm a writer and my full manuscript is in that memo folder, and at this time an agent wants to see the full manuscript. so im really in a depressed/panic state right now.

i'm not tech savvy at all, and at this point i really dont have time to try to figure out how to get in that folder.

so what i want to know is: if this rooting thing doesnt work which it looks like it's not. then does the phone carrier have access to those system files incase of emergency?

at this time i dont have access to pc to try to root from there.

any help you can provide me will really be appreciated, thanks.
 
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Re: Does phone carriers have access to system files?

Can you pull the file to your PC and open it that way?
 
Re: Does phone carriers have access to system files?

Thanks for your reply. Well at this time I don't have access to my PC. But wouldn't I absolutely have to have root in order for the PC to view them? (Not absolutely sure I have root, since all the root checkers say different things)
 
If you're referring to adb pull method, then that's not an option because like I said I'm not tech savvy at all, and wouldn't know the first thing to do lol
 
Re: Does phone carriers have access to system files?

Thanks for your reply. Well at this time I don't have access to my PC. But wouldn't I absolutely have to have root in order for the PC to view them? (Not absolutely sure I have root, since all the root checkers say different things)
Not necessarily. You might have trouble reading the file if it is in a format the PC doesn't use. There may be a program that can read it.