Does H on AT&T mean LTE on the Nexus 6P?

[anon(847090)]

Hi,

I am on ATT and my area has LTE coverage but my nexus 6p shows H when i connect to data.

Am i still on LTE? The reason I ask is because i recently saw an article from DL and saw this image with LTE sign.
If its not connecting to LTE then please help me

 

[kuykendallc]

re:

H means HSPA+ which is effectively 3.5 g and not 4g LTE.

 

[Aquila]

re:

H typically refers to HSPA and HSPA+ will show up as H+. LTE should show up as LTE.

 

[anon(847090)]

Re:

H typically refers to HSPA and HSPA+ will show up as H+. LTE should show up as LTE.

Ok so I am on HSPA+. but how do i switch to LTE? I tried changing the APN to attNextgenphone (lost signal) and att wap(still on H)

 

[Almeuit]

Ok so I am on HSPA+. but how do i switch to LTE? I tried changing the APN to attNextgenphone (lost signal) and att wap(still on H)

Do you have it set to find LTE (see below - "Preferred Network Type")?

 

[anon(847090)]

re:

Do you have it set to find LTE (see below - "Preferred Network Type")?

thanks for your help guys. I figured out the issue and LTE works now.

It seems like my IMEI number was not updated on ATT's system. It was still using my old phone IMEI which was an HSPA device

 

[planoman]

Re:

Ok so I am on HSPA+. but how do i switch to LTE? I tried changing the APN to attNextgenphone (lost signal) and att wap(still on H)

I use att nextgen apn and get LTE in DFW. Have not seen H yet.

Posted via my Nexus 6P!

 

[Almeuit]

re:

thanks for your help guys. I figured out the issue and LTE works now.

It seems like my IMEI number was not updated on ATT's system. It was still using my old phone IMEI which was an HSPA device

Glad you found the fix! .

 

[mattsican]

re:

I'm on Verizon, and its set to "global". I'm not even sure what that means. It seems like it connects on LTE though, u get the LTE symbol.

Posted via the Android Central App

 

[tttsample]

re:

How do you fix this?

 

[TofuTwit]

re:

How do you fix this?

If you are referring to getting your IMEI number updated, you can either go into your carrier's store and have them enter it on the spot or call customer service and do it over the phone.

 

[pptarr]

re:

I had this same problem with my Nexus 6P on AT&T. I was not getting LTE, only HSPA+. I figured my IMEI number was not added correctly to my account when I upgraded. So I called AT&T tech support, and first off let me give credit where credit is due, as I had my fair share of issues with AT&T. Talked to Jason, who was a super cool guy, not a robot, spent about 20 minutes troubleshooting my phone and my account settings. When the issue was resolved he even called me back to follow up. Could not be happier with the support I got.

Now onto the issue at hand. Turns out my IMEI number was correctly set on my account, and LTE was set as my Preferred network type under Cellular network settings. The issue was with my APN. The below change applies to both ATT Nextgenphone and ATT Phone APNs. Only this single line was changed from my original APN settings:

APN Type
default,admin,fota,mms,supl,hipri

The original setting did not include admin, and was in a different order. I was told the order actually matters. After this I am now getting LTE on both APNs and not HSPA+. I am using ATT Nextgenphone as I understand that with Marshmallow 6.0.1 VoLTE works on this APN.

 

[renegad3]

re:

I am using ATT Nextgenphone as I understand that with Marshmallow 6.0.1 VoLTE works on this APN.

do you have a source to link for this? or just something you were told by AT&T?

 

[dropn1s]

re:

I had this same problem with my Nexus 6P on AT&T. I was not getting LTE, only HSPA+. I figured my IMEI number was not added correctly to my account when I upgraded. So I called AT&T tech support, and first off let me give credit where credit is due, as I had my fair share of issues with AT&T. Talked to James, who was a super cool guy, not a robot, spent about 20 minutes troubleshooting my phone and my account settings. When the issue was resolved he even called me back to follow up. Could not be happier with the support I got.

Now onto the issue at hand. Turns out my IMEI number was correctly set on my account, and LTE was set as my Preferred network type under Cellular network settings. The issue was with my APN. The below change applies to both ATT Nextgenphone and ATT Phone APNs. Only this single line was changed from my original APN settings:

APN Type
default,admin,fota,mms,supl,hipri

The original setting did not include admin, and was in a different order. I was told the order actually matters. After this I am now getting LTE on both APNs and not HSPA+. I am using ATT Nextgenphone as I understand that with Marshmallow 6.0.1 VoLTE works on this APN.

Thanks! I was only getting the "H" until I changed the sequence; I am now getting LTE speeds.

Posted via the Android Central App

 

[stsullivan]

6p T-mobile h what does it mean want get on 4g lite

I am on ATT and my area has LTE coverage but my nexus 6p shows H when i connect to data.

 

[pptarr]

re:

renegad3, AT&T Tech Support told me to do this. No source link.

 

[stsullivan]

Re: 6p T-mobile h what does it mean want get on 4g lite

I tried it's set to lite

 

[Tomster88]

re:

Thanks! I was only getting the "H" until I changed the sequence; I am now getting LTE speeds.

Posted via the Android Central App

I tried this and I'm still getting H only. I called AT&T and they talked me through there APN settings for non AT&T devices. I'm still only getting H. Any ideas?

Posted via the Android Central App

 

[kyoo]

re:

so is this something we have to change ourselves, or is google going to roll out an update?

 

[Tomster88]

re:

I tried this and I'm still getting H only. I called AT&T and they talked me through there APN settings for non AT&T devices. I'm still only getting H. Any ideas?

Posted via the Android Central App

You can ignore my last post. I ended up rebooting the phone and now I'm getting LTE speeds. I just wish that AT&T lady would have said after you put in the settings reboot the phone lol

Posted via the Android Central App