Does my phone have a virus?

Indicud

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Ok, for the past 2-3 weeks whenever I'm on the browser, I get redirected to the Google play store. It's extremely annoying now. It's preventing me from actually browsing =(. I have Lookout but everything seems good? Help would be appreciated. (=

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kptsalami

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Maybe go to settings > applications > default applications > Play Store and press Clear?

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Indicud

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Thanks for the advice. I'm gonna test it out and see if there are any improvements =)

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kptsalami

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So sorry to hear that, if it's getting extremely annoying you could always back up your data right now on Samsung servers [settings > back up & restore > back up > check all boxes > back up now] and then factory reset it. Mind you, though, all your photos and local music will be gone since the Edge + doesn't have a MicroSD slot (unless you have it all up in the cloud, even then it'll take an eternity to download) and your app settings might be reset to default. I would only recommend this as a last resort because a) it's really long and tedious and b) your phone will be pretty much unusable for at least half a day.

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kptsalami

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Actually, before you try any of that download Malwarebytes AntiMalware from the Play Store (~5 million downloads) and full scan your device, if there's anything wrong it'll let you know (full scan takes about 7 minutes)

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Indicud

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One thing I noticed is that lookout can't scan apps anymore... I just installed an app and it said lookout was unable to scan..

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Indicud

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Also, another nothing to note is that I used safe mode and I would still get redirected..

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kptsalami

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No problem man, although one thing that went over my head is what the comment above ^^ said, maybe your browser defaults are the Play Store. Hmmm try switching browsers and see if it still happens (if you use chrome, switch to Samsung's own browser "Internet" or viceversa, or even Firefox)

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Indicud

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No problem man, although one thing that went over my head is what the comment above ^^ said, maybe your browser defaults are the Play Store. Hmmm try switching browsers and see if it still happens (if you use chrome, switch to Samsung's own browser "Internet" or viceversa, or even Firefox)

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That's the fist thing I did. I switched to chrome and it was the same.

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Indicud

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GOOD NEWS: I don't get redirected as often anymore and if I do, it will take me immediately to the play store and won't ruin the page I'm on. Thanks for all the help guys. Hopefully it'll stop altogether :]

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Indicud

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Glad you got it sorted out pal, what did you do to make it stop?

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I didn't do anything. It seems to come and go, but it's definitely not as annoying as it used to be, so that's a plus. The frequency has gone down fortunately.

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kptsalami

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Well, I guess we can call this a happy ending then Haha, nah but seriously I'm happy for you buddy, take care :)

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Indicud

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Well, I guess we can call this a happy ending then Haha, nah but seriously I'm happy for you buddy, take care :)

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Haha thanks, ironically, I think I'm gonna catch a cold.. take care as well pal :)

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