Downloaded files not showing up in My Files

[Android Central Question]

I can not find the files I download from the internet. I have looked in the My Files and even searched through a browser when linked to my computer.
When I download an image say from the internet using the chrome app on my phone it shows in the notification window and if I select it here it will open up but if I close it I can not find it again, anywhere.

 

[B. Diddy]

Welcome to Android Central! Is this problem occurring only when you try to download something using the Google app? If so, go to Settings>Apps, select Google, then Permissions, then make sure Storage is turned on. The Google app should now download files to the /Download directory, instead of the protected system directory /documents.

 

[Aj No]

Welcome to Android Central! Is this problem occurring only when you try to download something using the Google app? If so, go to Settings>Apps, select Google, then Permissions, then make sure Storage is turned on. The Google app should now download files to the /Download directory, instead of the protected system directory /documents.

Hello im having the same problem however i did what u said and its already been like that,this problem of me downloading things off of google and them not showing up in my files (i do get the notification that its downloaded ) this has only occurred after i updated my phone .everything was ok for like an hour and then a bunch of songs i have and pictures dissapeared and i cant find the files anywhere so i tried to download them again but it says that "are you sure you want to download the file thats already on your device " or of i try to download something completely new it doesn't show up anywhere (for an example a picture doesent show up in my gallery , so i went to see in my recently downloads and it wasnt there and i also looked through my internal storage and my sd card and its nowhere to be seen)im also sorry English isnt my first language and explained things is hard

 

[mustang7757]

Hello im having the same problem however i did what u said and its already been like that,this problem of me downloading things off of google and them not showing up in my files (i do get the notification that its downloaded ) this has only occurred after i updated my phone .everything was ok for like an hour and then a bunch of songs i have and pictures dissapeared and i cant find the files anywhere so i tried to download them again but it says that "are you sure you want to download the file thats already on your device " or of i try to download something completely new it doesn't show up anywhere (for an example a picture doesent show up in my gallery , so i went to see in my recently downloads and it wasnt there and i also looked through my internal storage and my sd card and its nowhere to be seen)im also sorry English isnt my first language and explained things is hard

Hi is this you here ?

https://forums.androidcentral.com/showthread.php?t=1011132

 

[Aj No]

Yes it is : )

 

[mustang7757]

Yes it is : )

Even in this thread you were the poster asking this?

 

[Aj No]

This isnt me ,however the other post where u asked if its me that indeed was.that was my first time ever posting here i think

 

[mustang7757]

This isnt me ,however the other post where u asked if its me that indeed was.that was my first time ever posting here i think

Ok thank you !

 

[B. Diddy]

Ok, so just to be clear, the problem was solved in the other thread, correct?

 

[mustang7757]

Yes

 

[bluehoside]

I can not find the files I download from the internet. I have looked in the My Files and even searched through a browser when linked to my computer.
When I download an image say from the internet using the chrome app on my phone it shows in the notification window and if I select it here it will open up but if I close it I can not find it again, anywhere.

I'm also having the same problem. but in my case it is from Microsoft Teams. i couldn't find the files I've downloaded anywhere (I'm using Google Files). plus i already clear data/cache for both Teams and Files but it's still the same (excuse my English)

 

[B. Diddy]

Welcome to Android Central! Try using Total Commander, and look through all of the available directories (like /Download, /Documents, and subfolders in the /Android/data directory).

 

[bluehoside]

omg i found it. it's on Android/data but i can only view the file through Total Commander and not Google Files (because it didn't show up in Google Files). but it's okay this can do. thank you so much for your help.

 

[spARTacus]

I find that my default Samsung file manager often doesn't have initial awareness of files that arrive on my device. In theory, anything that just arrives on the device should show under "recent". However, in my experience it sometimes takes a bit before the file manager notices the file. Maybe something about a periodic indexing setting, or maybe I have the file manager set to not use background processing.

 

[mustang7757]

omg i found it. it's on Android/data but i can only view the file through Total Commander and not Google Files (because it didn't show up in Google Files). but it's okay this can do. thank you so much for your help.

Glad you got it going .

 

[mustang7757]

I find that my default Samsung file manager often doesn't have initial awareness of files that arrive on my device. In theory, anything that just arrives on the device should show under "recent". However, in my experience it sometimes takes a bit before the file manager notices the file. Maybe something about a periodic indexing setting, or maybe I have the file manager set to not use background processing.

I don't know I never had a issue with Samsung file manager for what I do .

 

[B. Diddy]

omg i found it. it's on Android/data but i can only view the file through Total Commander and not Google Files (because it didn't show up in Google Files). but it's okay this can do. thank you so much for your help.

That's great! This is a problem with the Microsoft Teams app developer -- they should change where the app downloads files to, since it seems totally reasonable to be able to easily access those files after you download them. (Some apps intentionally make it harder to find your downloaded files because they're supposed to be for the app's use only.) Send some feedback to the developer about this.

Another possibility is that the app didn't have Storage permission turned on by default -- go to Settings>Apps, tap Permissions, and see if it has Storage permission.

 

[bluehoside]

That's great! This is a problem with the Microsoft Teams app developer -- they should change where the app downloads files to, since it seems totally reasonable to be able to easily access those files after you download them. (Some apps intentionally make it harder to find your downloaded files because they're supposed to be for the app's use only.) Send some feedback to the developer about this.

Another possibility is that the app didn't have Storage permission turned on by default -- go to Settings>Apps, tap Permissions, and see if it has Storage permission.

I'm using Vivo V20 and there's no storage permission but it has files and media permission as you can see in this screenshot. i allow everything but still it didn't show up in Files so yes i think it is the developer's problem. i will send some feedback to them.

 

[KenzX]

Hi all, so for ages when downloading clan vods via my browser I was able to find these files in my files and transfer them to my sd card. however since from about 2 months ago no files I download show up in my files, if i view it on my phone there is 0 items in every folder bar one. yet i know there is files there because i watch them daily via the browser.

I have tried resetting my phone and giving all permissions but that doesnt work, I have also tried TC but it keeps complaining about a write protection problem with android 5 that I cannot get past but for abrief second I can see the files there I just cant access them outside of the browser and it doesnt let me transfer them outside of the browser from there, please helkp this is driving me crazy.

 

[B. Diddy]

Welcome to Android Central! Which phone, and which browser are you using? If you're using Chrome, tap the Menu button, then Downloads -- do you see anything there?