Are you running as an administrative use in Windows? Did you unzip the Motofail file that you downloaded and run the run.bat file from there, or did you just open the zip file and try to run the run.bat from there? (The second one will not work. The first thing I mentioned I have read as an issue. I've only used Motofail on a Mac, where it worked perfectly, or on XP running inside a virtual machine on my Mac, where, again, it worked fine, though it was annoying to have to add the Motorola drivers, etc.)