Droid Razr Maxx HD Stock not rooted, Unable to Download ANYTHING

TexasLAW

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Mar 21, 2014
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For the last month or so I am completely unable to to download ANYTHING to this phone...not updates, not new apps...nothing!
I followed all of the troubleshooting tips on the Motorola site including clearing cache and data, uninstalling play store updates, rebooting phone, etc.
I have 10.82GB internal storage remaining and 14 on the SD card so it's not for lack of storage! I have uninstalled or disabled everything I don't use very often.
This started with an update that came for the Facebook app. It just hung there and wouldn't download. After trying several things, I uninstalled it completely and now I cannot install ANYTHING new!
Is there anyone oout there who can think of something else I should try, short of a factory reset?
I've had the phone for less than a year and is now just...well...a phone!:(
 

B. Diddy

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Welcome to Android Central! Sounds frustrating. Does the phone otherwise have normal internet access? Do Google apps like Gmail and Calendar work normally, syncing with your Google account?
 

Tia_831

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Jan 26, 2016
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my husbands phone isnt doing anything. no wifi, no apps, no system settings. i told him not to root his droid maxx...HELP!!
 

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