Do you have the "accessibility" mode activated? This might be an accommodation for the sight impaired.
No this mode is not active. This thing also doesn't give me an audio tone when sms, mms or e-mails come in. This device seem to be a piece of @$#. I've wiped it twice already per VZW. Now they're telling me they'll swap out for another one. WoW only had it for 5 days!!
