Early shutdown problems with Honor 8, especially with Snapchat

[Android Central Question]

Hi.

So I've had this phone for little over a year now and since about last summer I've had problems with early shutdowns where my phone has died when it reached about 40% (first it was 20, then 30, then seemed stable for a while at 40).

But last week when my phone died for the first time in a while the problems have gotten a lot worse. If I use Snapchat with 80% battery or lower it restarts my phone right away. When restarted, it tells me I have the same % as before but if I then open Snapchat again it restarts my phone again and tells me I have anywhere between 1% to 30% left (any number between there is essentially the same, though) and I have to charge it. If I let it run without using Snapchat it dies at around 65%.

I've been googling for a few days trying to fix it without luck. Most search results circle around similar problems with the Nexus 6, but nothing on Honor 8. I've been looking into getting a new battery which would cost me about $50 which I think might be worth a try (I don't have warranty left), but I also don't want to spend that kind of money if it doesn't solve the problem.

What do you all think? Would a new battery solve the problem or should I look at other solutions? Thanks in advance.

 

[Morty2264]

Welcome to Android Central!

I'm sorry you are going through this - that is a very frustrating problem to have. It sounds like your battery is failing you. I don't use Snapchat much, but is it updated to its most recent software?

A new battery may help, for sure, but since your phone is over a year old, it is hard to say that the battery issue could purely be the battery itself (if that makes any sense). Have you noticed and freeze-ups, lagging, or anything else like that?

I would recommend contacting Honor Customer Support as well to see what their take on this would be. This could either be hardware- or software-related; so hopefully they may have a better idea of what it could be. But that may only be possible if and when someone takes a look at your phone.

My LG G3 had this same issue (battery being mean), so indefinitely understand your frustration. Please keep us posted.

 

[dpham00]

If you are technically inclined then you can root and under clock the cpu which may help, or even shutting off the big cores. That would of course hinder performance though.

 

[dagoun]

Hi.

So I've had this phone for little over a year now and since about last summer I've had problems with early shutdowns where my phone has died when it reached about 40% (first it was 20, then 30, then seemed stable for a while at 40).

But last week when my phone died for the first time in a while the problems have gotten a lot worse. If I use Snapchat with 80% battery or lower it restarts my phone right away. When restarted, it tells me I have the same % as before but if I then open Snapchat again it restarts my phone again and tells me I have anywhere between 1% to 30% left (any number between there is essentially the same, though) and I have to charge it. If I let it run without using Snapchat it dies at around 65%.

I've been googling for a few days trying to fix it without luck. Most search results circle around similar problems with the Nexus 6, but nothing on Honor 8. I've been looking into getting a new battery which would cost me about $50 which I think might be worth a try (I don't have warranty left), but I also don't want to spend that kind of money if it doesn't solve the problem.

What do you all think? Would a new battery solve the problem or should I look at other solutions? Thanks in advance.

Have you got fixed your problem? Did you change your battery?
Mine phone honor 8 has done exactly same things.