Email Has Stopped Working

[MaddSkillz]

So, a few days ago, my email on my phone and my computer both stopped working. I called Cox and they reset my password. That fixed it for a little bit but now it's no longer working. The weird thing is that I can login to webmail via a browser without issue. I even deleted the account on the native Android email client on my phone and tried to set it up again but I keep getting "Login information incorrect. Try again." I'm using the same password I use for webmail. Has anyone seen this before? I really think the problem is on Cox's side since I also get the same error using Thunderbird (email client) on my home machine.

 

[ManiacJoe]

If the same error is happening on your computer, yes, the problem is on the Cox side.
Or, like me, you tend to fat-finger the data entry.

 

[MaddSkillz]

They both stopped working on the same day. Both are set to remember my authentication information.

I can go from the browser window when I login fine to the email account window where I enter the same information and then get the incorrect login information message.

 

[shadavis08]

Change the security type to, SSL accept any. I had this problem with Aquamail after an update I believe. Not sure if Cox changed something or my Aquamail app but this did the trick.