email not working

[zoa]

I've been getting and receiving email on my maxx for about a year and and half with no problems.
But about a month ago it stopped working.
Called Comcast and found a guy that helped me through it.
It happened again so I called Comcast and this time they want me to pay for their signature service.
I can't afford to add to that bill so I'm hoping someone can explain what I need to do.
It's a pop3 account. I don't use the Comcast web based email.

TIA

 

[zoa]

Would deleting the account and starting over work?

 

[zoa]

Not sure what I did exactly to make it work, but it works for me now.
I re-entered the port numbers, re-entered my password. Didn't change anything.
After 2-3 minutes got all my emails from the past 2 days.

 

[B. Diddy]

Glad it's working again. If you continue to have problems, you could try using the Xfinity Connect app.

 

[flyingsolid]

This is an interesting problem you had because my device had a similar problem and I applied the same solution. Not sure what could be causing it though.