email notification icon not appearing in samsung galaxy 4


AC Question

Perfect for one month exactly and today I've had a day of no email or message notifications. I have managed to get Gmail and message notifications icons operating, finally!. However, my main email account does not show notifications in the bar. I have gone into all areas and made sure that my notifications is on, however, in Application Manager, my email icon does not have the "tick" box for "show notifications", and my phone will not allow me to turn it on. My Gmail and Message icon in Application Manager allowed me to do it and thus I turned it off and on and rebooted, thus getting things working. I also noted that a couple of people turned off notifications for Hangouts and I did this as well, don't use it.
Is anyone else having this problem?
Help? Even Samsung tech support couldn't fix things.