Eris behaving strangely tonight... help?

PirateChurch

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Feb 18, 2010
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Hey folks.

So my girlfriends new (about 3 weeks old) eris started some really odd behavior tonight after a reboot.

As soon as it boots up and Sense starts, it immediately scrolls itself to the leftmost home screen and will go back there any time she tries to change screens.

As a test I had her hit "home" while on a call with me and see if it did the same thing... it didn't appear to be doing it. She could stay on any screen she wanted while in a call but then it did something new... It was like a phantom finger picked up her clock widget and moved it to the rightmost screen.

It seems that the touch software thinks there is an object sliding from left to right sometimes when nothing is touching the screen (even when laying still on the counter)

A "phantom finger" moving from left to right would cause the auto-sliding to the left screen while the same motion would be used to move the clock to the right.

Anyone ever seen or heard of this? I have both a G1 and a Moto Droid and Ive never seen anything even close.

Especially interested in any fixes you may know of... ;)

Have verified no scratches or gunk on the screen
have rebooted multiple times (power cycle)
have removed battery
only installed software (Im pretty sure) is chompSMS and a txt popup notifier. Both installed 3 weeks ago when I got her the phone. nothing new installed or updated today.

-doesn't seem to be doing this in anything other than sense ui (although she -doesn't have many apps that would show the left to right swipe as obviously so it is possible its happening in other apps)


anyway... help would be much appreciated if it is forthcoming.
 

IzelTokatl

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Dec 9, 2009
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as stated above, do a full backup and factory reset. Thats what Verizon cust supt will make you do. if that doesn't resolve the issue your within your 1 year period to get a phone replacement no charge. just call verizon up after you try the factory reset on your own. If your within 30 days they will basically replace it without much questioning.
 

luanemb

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Mar 9, 2010
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How did that work for you?

I'm having the same issue with my Eris. Did factory reset work?

I'm going to try that and see if it helps. Heck, maybe I'll root the dang thing, too.

LMB
 

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