Error 0000 processing failed?

[terry203]

Hi folks I'm having a problem iv just got a galaxy note 4 and after a day or so I updated it to lollypop and this is when the problem started
I tried to login to my Samsung account I keep getting "processing failed" iv contacted samsung and there looking into it?
Has anyone else had this problem

 

[B. Diddy]

Welcome to Android Central! Try the general troubleshooting step of wiping the cache partition: https://support.t-mobile.com/docs/DOC-14686

 

[terry203]

Iv done that a number of times but still no joy

 

[B. Diddy]

How about Safe Mode? Galaxy Note 4 Safe Mode: What you need to know | Android Central

 

[bertincho87]

Just recevied my new s6

Yes i am getting this same problem, simply trying to create a new account during the set up process of the phone and keep getting the same damn message, Processing failed.

Also, it was unable to transfer the files from my s4 using the tap and go feature which is also at the set up screen

Not impressed at all so far. Does anyone know what to do?

Thanks!