I've looked this up on chrome and many people have this same problem.However, they all have this on an older version of android so I can't fix it how they say I can. I've tried a factory reset and also tried reseting Google play but I had no luck doing so. Strangely, this only happens to few apps I have paid for and reinstalled such as riptide 2, my favorite game on Google play. Remember this is on the newest version of android and if you have an older version it wont work. Oh and Ive tried going into settings and try finding data/data... But as I said I have an newer version of android so I don't have data/data. Help me if you can!