Error: connection Error (6620) ?

[Kikoshi]

has anyone while trying to update PRL, Profile, ect.. keep getting this error? my phone is fully stock, no root what so ever. :/

 

[Eric Correa]

Yes sorry for the late response this just happend to me last night. First you need to turn your mobile data off and then back on. After that you turn airplane mode on then off. restart your phone and you should be able to update your prl and profile again

 

[jkrezdorn]

View attachment 79730
I keep getting the error and Sprint can't help. See attached pic above. I have noticed my Visual VM does not work either. I tried the thing Eric posted. was that a goose chase?

 

[jkrezdorn]

has anyone while trying to update PRL, Profile, ect.. keep getting this error? my phone is fully stock, no root what so ever. :/

Have U ever found this cause of this. I can't do a PRL or profile update

 

[Scootsdale_Girl]

I had the same issue. I unchecked the "WiFi only" for download updates and I was able to update. Not sure if it works for everybody but it looks like it solved the issue.