Error message when playing back a video on LG G4, how can I fix it?

[AC Question]

Error message when playing back a video on LG G4

I recorded a video using my LG G4 phone, and when I play it back on my G4, while watching it, I get an error "Cannot Play Video, unsupported file type". The video freezes, but I can still hear the video. I never had this issue with Samsung. How do I resolve it?

 

[B. Diddy]

Re: Error message when playing back a video on LG G4

Welcome to Android Central! Was the video saved to Internal Storage or the microSD card?