Error on May Security Update

[benjamin19]

I have a Priv on AT&T. On May 9th I got a message saying I had a software update. All those on AT&T knows this was just the May security update. However, when it was installing (the screen with green android guy) I received an error, then it rebooted itself. I checked the "about phone" and it says it still only has the April security update, however, when I went to check for security updates, it says my phone is up to date.

Is there a way to force the May update, or is there a way to access the hidden download and install it from my phone? Anyone else have an issue installing the security update?

 

[Jamescunni]

Open*Settings*>*Apps*>*All
3) Locate*Google Services Framework
4) Click*Clear*Cache,*Clear Data,*then*Force Stop*
5) Restart your device then check for the update again

That's the workaround given by BlackBerry if upgrades fail

Posted via the Android Central App

 

[FF22]

Open*Settings*>*Apps*>*All
3) Locate*Google Services Framework
4) Click*Clear*Cache,*Clear Data,*then*Force Stop*
5) Restart your device then check for the update again

That's the workaround given by BlackBerry if upgrades fail

Posted via the Android Central App

That method caused me problems getting into the Google Playstore. Some numeric error code. I had to go into accounts and remove my Google account.