EVO Dead Pixel

[iboombastic]

Is it possible to get an exchange for a dead pixel, I'm within my 30 days and I bought it at BestBuy, Its really small but it really annoys me. I've checked Dead Pixel Detector from the market and it is noticeable for every color except black where it fades away.

 

[Darth Mo]

If you're within your 30 days, you can exchange it for any reason pretty much.

 

[iboombastic]

Really cool, I'll take it back then.

 

[DocPeanut]

Only problem you may have is if bestbuy has no stock

 

[Darth Mode]

Also sometimes Best Buys and other similar places would tell you they are sold out because they would rather sell there stock than use their stock for exchanges. So I suggest you ask them to check if they have any in stock before telling them you would like to exchange.

 

[meyerweb#CB]

I'm not sure the 30 day window is exchange for any reason. It's return for any reason. There's a significant difference. If you want to return it and get your money back, then sure, no problem. To exchange it I think you'll need to convince them it's a material defect. It will depend on how accomodating the BB employee wants to be.