Facebook crash! Please help (s5)

[Iron Clark Lagsac]

WHY DOES MY FACEBOOK KEEP ON CRASHING AND I CAN'T OPEN IT. AFTER UPDATING MY GALAXY S5 TO ANDROID 5.0 LOLLIPOP.

WHY OTHER GALAXY S5 WITH ANDROID 5.0 ALSO RUNS THEIR FACEBOOK GOOD? WHY DOES MINE NOT? WHAT COULD BE THE PROBLEM? HOW COULD I FIX IT? PLEASE HELP ME!

MY DEVICE IS
SAMSUNG GALAXY S5 (SM-G900F)
ANDROID 5.0 LOLLIPOP

Posted via the Android Central App

 

[belodion]

Have you tried uninstalling and reinstalling the Facebook app?

Have you tried going to Settings, Apps, All, scrolling to the Facebook app, and selecting Clear Cache? And if that doesn't do it, selecting Uninstall Updates?

It might also be a good idea, after a system update, to wipe the Cache Partition.

If you need further help or advice, please get back to us.

Posted via the Android Central App

 

[Iron Clark Lagsac]

Yes I've tried all of that many times but nothing works. What do you mean by wipe cache partition, should I go recovery mode and select wipe cache partition? I never try that, but if that can help I will do it.

Posted via the Android Central App

 

[belodion]

Yes, I believe that there are two ways of wiping the Cache Partition in the S5, one via the hard buttons, and the other via Settings.
Wiping the Cache Partition causes no loss of personal data. Even if it does no good, it will at least do no harm. It's worth trying.

Edit: I think, having just checked, that you can only do it via the hard buttons. It's Factory Resetting that can be done via those two ways.
http://getandroidstuff.com/how-reset-galaxy-s5-deleting-data-factory-reset-wipe-data/

Posted via the Android Central App

 

[Iron Clark Lagsac]

Ok thanks for your help

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