Facebook notification sounds not working

Tomas Peitl

New member
Nov 13, 2013
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Hi,
I have a Prestigio Multipad 3670B running Jelly Bean. The Facebook app is configured to play notification sound upon receiving message etc., but no sound ever plays. The notification appears in the status bar, though. I have tried to reasearch the problem, but search involving the keyword prestigio doesn't yield much and in the general case, the problem is mostly reverse, i.e. the notifications popping up when they shouldn't. So I figured, I'd better ask myself, perhaps someone experienced this before. Thank you
Tomas
 
Is your device set to play sounds for notifications generally, ie; outside of the Facebook app?
 
Mine is, and the other notifications are nice and loud. Facebook messenger notifications are the only ones that are silent. I'm using a Motorola Moto E.