Factory reset??

[Mountainjack]

I just got an 'off brand' / KOCASO,7" tablet, model number M736, with Android version 4.1.1.
I am plagued with the "unfortunately, the process com. google.process.gapps has stopped."
problem and it appears I am supposed to 'factory reset' the tablet to fix my problem. I can't
figure out how to 'factory reset' this tablet. Can anyone help? Thanx in advance. (72 year
old man with 'little knowledge' about software.) mountainjack

 

[DanAdams73]

Go to Settings > Backup & reset > Factory data reset. Then select Reset tablet.

 

[B. Diddy]

I think it's actually Settings/Privacy settings/Factory data reset. This is probably the correct manual for the tablet:

http://www.kocaso.com/M730.pdf

 

[DanAdams73]

I have the same model. See screenshot.

I think it's actually Settings/Privacy settings/Factory data reset. This is probably the correct manual for the tablet:

http://www.kocaso.com/M730.pdf

 

[B. Diddy]

Whoops! Sorry, didn't mean to elbow into the conversation. I didn't realize you had the same model, and the document link I posted was the best I could find on the web. By all means, listen to DanAdams73!

 

[DanAdams73]

No worries B. Diddy.

Whoops! Sorry, didn't mean to elbow into the conversation. I didn't realize you had the same model, and the document link I posted was the best I could find on the web. By all means, listen to DanAdams73!

 

[Grant Barrett]

Related: looks like the firmware was released today: Index of /firmware/files/M736

 

[Jeanne Rog]

Hi. I just received a Kocaso M736 and managed to get the "Voice activation" turned on. Now the device won't stop talking when I touch any ICON. I can't even get it back to the settings to turn this thing off ! What should I do ???

Jeanne

 

[Billie Lutz]

Hello under Accessibility turn off talk back will fix your none stop talking of every thing you do in this!

 

[Golfdriver97]

Hi. I just received a Kocaso M736 and managed to get the "Voice activation" turned on. Now the device won't stop talking when I touch any ICON. I can't even get it back to the settings to turn this thing off ! What should I do ???

Jeanne

Hello under Accessibility turn off talk back will fix your none stop talking of every thing you do in this!

Welcome to the forums!

 

[Katherine Lofton]

it asks me for a pin. how can I find the pin

 

[B. Diddy]

it asks me for a pin. how can I find the pin

Welcome to Android Central! The PIN is your Personal Identification Number (i.e., your password) to get into your device. Did you forget your PIN? Is this your device?

 

[halimav]

Hi,
I have a Kocaso M752 that gets stuck on the start up screen. The android symbol comes on and then the device gets stuck on the Kocaso color screen and then it shuts down/ goes blank. I've tried the power and volume button holding these two down for 20 seconds (I timed it!). This is my daughter's bought for her on Christmas and I've already had it replaced because of charging issues. Can anyone help??!!! I would prefer not to send this back AGAIN!!!!! HELP!

 

[Rukbat]

If you're sure the battery's fully charged (leave it plugged in at least overnight, preferably for 24 hours), I'd say that's about your only way out. There's very little technical information available about Kocaso's products.