Failed to back up My profile section saved in Contacts

Fermenter

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Nov 2, 2015
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Samsung S6, when I try to back up to a Samsung account I get this:

"Failed to back up My profile section saved in Contacts."

Doesn't matter what I am trying to back up. I've also deleted the Samsung account from the phone, created a brand new one with Samsung, and set the new one up in the phone – with exactly the same issue.

Any ideas what this is? Looks like my device is totally unable to sync with Samsung's servers.
 

Fermenter

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Nov 2, 2015
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How would they know whether it is my first account or my tenth? New account, new email, new everything.

As far as I can tell my S6 has never synced to a Samsung account?
 

Fermenter

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Nov 2, 2015
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Regardless, it wouldn't sync with my first account either.

I have never been able to sync my S6 with Samsung, so I am unable to back up the phone. Any ideas?
 

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