Failed to back up My profile section saved in Contacts

[Fermenter]

Samsung S6, when I try to back up to a Samsung account I get this:

"Failed to back up My profile section saved in Contacts."

Doesn't matter what I am trying to back up. I've also deleted the Samsung account from the phone, created a brand new one with Samsung, and set the new one up in the phone – with exactly the same issue.

Any ideas what this is? Looks like my device is totally unable to sync with Samsung's servers.

 

[Fermenter]

Bump.

I know it's a confusing title, but that is exactly the error message I get.

Could really use some help on this.

 

[Bosbouer]

Your very first Samsung account that you created is the only one that will sync with Samsung services.

 

[Fermenter]

How would they know whether it is my first account or my tenth? New account, new email, new everything.

As far as I can tell my S6 has never synced to a Samsung account?

 

[lucianus_luciferus]

Your very first Samsung account that you created is the only one that will sync with Samsung services.

he is right

 

[Fermenter]

Regardless, it wouldn't sync with my first account either.

I have never been able to sync my S6 with Samsung, so I am unable to back up the phone. Any ideas?

 

[Bosbouer]

Regardless, it wouldn't sync with my first account either.

I have never been able to sync my S6 with Samsung, so I am unable to back up the phone. Any ideas?

Google backup to on your gmail account?