"Failed to Retrieve Account Information"

SouthernShred

Member
Sep 10, 2010
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I have done the requisite google searches for the above error "Failed to Retrieve Account Information" but haven't seen any definitive fix. Is this an error we'll have to wait for 2.2 to fix? When trying to upload a photo to Picasa or video to Youtube, I get this. I have multiple sign in turned on my Google account.

Any thoughts on fixing this?

Shannon
 
I don't have the fascinate yet, but I would check: settings : accounts&sync and make sure you have the proper Google account associated with your picasa account by selecting each account and make sure only one has picasa enabled for sync. I think you can use only one pacasa account with android for now.

This is what works on my Droid.
 
FWIW I am able to do both things without any errors. I only have one Gmail account configured and that's the one it's using.
 

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