Finger Print Scanner Help

Arun K Verma

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Jul 29, 2015
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Hey everyone, so whenever I use my fingerprint to unlock my phone, if my phone doesn't register my fingerprint, I get a voice from my phone telling me it doesn't match or telling me to swipe upwards etc.

It does this annoying talkback thing everytime it doesn't recognise my fingerprint even when the phone is on silent and I have no idea how to turn it off.

Can anyone help?

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Ntchwaidumela

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Feb 22, 2011
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I've never had that happen, even once. Nor have I heard of anyone else having this happen. Normally, all I get is a message and a partial print image that the print was not recognized or to swipe the entire finger pad. I have to suspect that this has to do with some type of voice app you have installed. Have you checked out those apps or features?
 

Arun K Verma

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Jul 29, 2015
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Hi, no I've not installed any voice applications. I only have the standard S Voice and Google Voice on my phone. But will check those settings anyway.

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Bosbouer

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Oct 9, 2012
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So I checked the voice settings but nothing there. Should I just factory reset the phone?

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I would guess you may have activated voice access for disabled people in settings>accessibility

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