Finger print sensor not responding on my samsung note 10 plus

[Android Central Question]

When trying to add a fingerprint, it shows a message "finger print sensor not working"
It didn't get resolved even after rebooting, factory reset, wiping cache partition. What to do... Will it become ok after the next update?

 

[B. Diddy]

Welcome to Android Central! Could be a hardware problem. Does it also not work in Safe Mode? If not, then bring it to a repair shop.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[Mr Bojangles1]

Here are some thing to try

https://thedroidguy.com/fix-galaxy-...nner-not-working-not-detecting-finger-1109322

 

[mustang7757]

You could try flashing the firmware again , go to device care and see u der diagnostic what error it gives for fingerprint