fingerprints now forgotten earley Alzheimerd Samsung problem or just the last update?

devoncatt

Well-known member
Dec 10, 2011
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After the last 'security update' my S7 Edge is unable to recognize fingerprints . I tried deleting them and then redoing them three times. The same proble m occurs I tried 4 differnt fingers.. They work immeadiately afterwards but fail after the phone goes into sleep mode. Any suggestions? This is a VodaPhone Samsung S7 Edge.
 
Rather than spend ages on this I would back everything up and do a factory reset.
 

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