fingerprints scanner can't change to other pattern note 5

[AC Question]

Hi all...I changed the screen security to fingerprints...but when I wanted revert to other pattern, seems like disable..I did Google the method n follow all insturaction. ..but Still the same...any help pls.....thanks.

 

[dpham00]

Did you remove all fingerprints?

 

[zmann]

Click on "other security settings' and then hit 'clear credentials"