So last Wednesday I decided to call Verizon and ask for an extended battery. I told the representative the issue with battery life being . I brought up the fact that I paid quite a few pennies for this device and that I should get the extended battery at no cost. They declined and she told me she will not do it. I asked for a supervisor and she told me they will get back to me in 24 hours. Few days passed, and no one gave me a call (I didn't have time to give a call either). Today, Fedex delivered me an extended battery from Verizon at no cost! Just wanted to share my little story. Maybe you guys can give it a try too!