Front facing camera doesn't work at all

[AC Question]

when i first got my moto x the front facing camera worked just fine. a few weeks after having it, the front camera stopped working. when i try to switch the rear facing camera to the front facing camera my phone freezes and a pop up says 'please restart camera'. but when i restart it, it's the same thing all over again.. Can anybody help?

 

[B. Diddy]

Welcome to Android Central! Were there any system updates recently?

Try going to Settings>Apps>All, select Camera, and Clear Cache/Clear Data, then Force Stop. Now try again--does it work?

If it still doesn't work, try booting into Recovery Mode and wiping the system cache partition, which won't erase any personal data: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/94946/p/30,6720,8696

 

[Janae Adams]

i tired both of those and neither worked

 

[B. Diddy]

How new is the phone? You could try talking to your wireless store or directly to Motorola about a replacement.