Frozen S5 screen - only wakes up by removing battery for 10+ minutes

ericner#AC

Active member
Jun 7, 2011
25
0
0
The phone has been working great for three weeks. Just this weekend it would freeze at random times. The back and menu buttons work, so I can get to the home screen. But I can only restart it by removing the battery. If the battery is removed for <10 minutes, the screen is still frozen. Removed for 10+ minutes and the screen is responsive again. Haven't added any new apps recently.
Any thoughts?
 
I had the same issue this past weekend. No longer a issue for me.

Sent from my SM-G900V using AC Forums mobile app
 
The phone has been working great for three weeks. Just this weekend it would freeze at random times. The back and menu buttons work, so I can get to the home screen. But I can only restart it by removing the battery. If the battery is removed for <10 minutes, the screen is still frozen. Removed for 10+ minutes and the screen is responsive again. Haven't added any new apps recently.
Any thoughts?

Try clearing the cache of some apps or do a factory reset.

Wizzrah | AT&T HTC One XL | Tapatalk