G5 Random Shut off

Infamous93

New member
Sep 11, 2017
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I have an LG g5 for about a year.. just an hour ago it randomly shut off well actually the screen became all pixelated and then when I turned it off by pressing the power button and turned it back on its still pixelated. I removed the battery and re-inserted it.. tried putting it on charger but the same thing. The phone turns on but the LG logo and adroid logo are all pixelated.. it moves to the home screen and i can kind of see it showing draw a pattern but it isn't responding. Moreover, when the screen is displaying with this sort of pixelated images the top of the phone turns extremely hot and is draining battery very very fast. The light at the top of the phone is blinking fine, I can hear sounds and vibrations when i turn the volume up and down and when i connect my usb to the computer it recognizes it but I cannot go into the screen. What could be the issue?
 
Welcome to Android Central! Is the phone still under warranty? If it hasn't been a year yet, then I wouldn't waste time -- contact LG now and initiate the warranty repair process.
 

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