Gal. S4 dropped, black screen, need to reset, please read on, thank you in advance!

FeistyBelle

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Mar 31, 2014
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My daughter's Galaxy s4 (in a case) dropped and the screen shattered. The thing is about 7 months old. It does turn on. It vibrates when starting up. Some lines of neon green will appear at times however that's it. The screen is black and completely unusable.

How do I wipe this sucker? It's my intention to throw it on Ebay but before I do that I want to just wipe it so none of her info/games/apps/texts/emails are on there.

Thank you so much in advance, truly!

Sarah
 

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