Galaxy A80. Fingerprint works well when apps ask for it. Just the lock screen fingerprint is buggy

[Rock Selta]

When e.g. a banking app asks for the fingerprint, it accepts it without failure. In the dark, in the sun... All good. As well if I put the wrong finger, it doesn't let me pass.

The fingerprint control of the main phone lock screen, well that one is pathetic...

- at home it generally works OK-ish (maybe 90 percent of the time) but as soon as I'm outside (even if completely static) it fails miserably.

- somehow if it fails 3 times, I already know it's going to fail the 4th and the 5th and then I have to wait 30 seconds or enter the PIN.

But again - when other apps ask for the same fingerprint, it works acceptably fine. Indoors and outdoors, sunny or dark.

It's frustration I have since a year when I got this phone.

It got a bit better when I registered three different fingerprints... With the same finger. Still it kept quite an unacceptably high fail rate...

... But then one day I realize with apps there is never a problem.

So, contrary to popular belief, this is even more a software problem than hardware as in, rushed, non-perfected technology. At least on my phone!

So I'd like to know

- how does it work for you?

- any suggestions to see if I fix this?

Thanks thanks

 

[mustang7757]

Hi, welcome to AC!

Try registering the fingerprint again but sane finger twice

 

[Rock Selta]

Hi,
As I had stated,
I had already registered the same finger 3 times as if different fingers.
It improved the situation a bit, but didn't fix it.
Thanks

 

[mustang7757]

Hi,
As I had stated,
I had already registered the same finger 3 times as if different fingers.
It improved the situation a bit, but didn't fix it.
Thanks

Sorry missed that, what about touch sensitivity your device has that feature ?

 

[Rock Selta]

I just activated it, will tell later if it made a difference. Thanks

 

[mustang7757]

I just activated it, will tell later if it made a difference. Thanks

Ok cool , keep me posted!