- Oct 19, 2017
- 2
- 0
- 0
Hello guys! I have been having this problem for a week now
When the phone is one home, recent, back buttons do not work at all
Power button can only put the screen to sleep but not wake it and i can switch on the phone just fine
I tried using an app to wake it through proximity sensor it only vibrates to show the app is working but can not wake the screen
Volume buttons only work when media is played otherwise not responding
as i said i can boot to recovery or download mode with home , power and volume buttons just fine and when in recovery (TWRP) everything works fine.. I can use all home and back buttons
Also when phone is off and connected to charger.. I can check the battery percent by pressing home button just fine
I can use volume buttons to go or cancel download mode just fine
The code *#0#* shows power and volume test success but not home,recent and back
The problems happen when the phone is booted up
Some apps like back button works and they are what i'm using to go home back and recent
What i tried
Hard reset
Flashed new stock rom with odin though seemed like it was just updating had to wipe os first with twrp
Flashed multiple custom roms
Flashed other j7's backup os to my phone
They all didn't work and i know it is not hardware because they work just fine when phone is off , on recovery and on download mode
Please, please help me.. It has been a week now and it hurts me i have to reboot my phone every time i receive calls because screen can't wake up and also keep it awake all the time to avoid removing the battery to reboot
When the phone is one home, recent, back buttons do not work at all
Power button can only put the screen to sleep but not wake it and i can switch on the phone just fine
I tried using an app to wake it through proximity sensor it only vibrates to show the app is working but can not wake the screen
Volume buttons only work when media is played otherwise not responding
as i said i can boot to recovery or download mode with home , power and volume buttons just fine and when in recovery (TWRP) everything works fine.. I can use all home and back buttons
Also when phone is off and connected to charger.. I can check the battery percent by pressing home button just fine
I can use volume buttons to go or cancel download mode just fine
The code *#0#* shows power and volume test success but not home,recent and back
The problems happen when the phone is booted up
Some apps like back button works and they are what i'm using to go home back and recent
What i tried
Hard reset
Flashed new stock rom with odin though seemed like it was just updating had to wipe os first with twrp
Flashed multiple custom roms
Flashed other j7's backup os to my phone
They all didn't work and i know it is not hardware because they work just fine when phone is off , on recovery and on download mode
Please, please help me.. It has been a week now and it hurts me i have to reboot my phone every time i receive calls because screen can't wake up and also keep it awake all the time to avoid removing the battery to reboot