Galaxy Prevail Just Stopped Working, only 2 months old????

LDel

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Sep 1, 2011
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I have a Galaxy Prevail and just purchased it less than 2 months ago. Everything was working perfectly and all of a sudden yesterday it just went off and never came back on.

At first I just thought that it was in sleep mode, so I pressed the power button, expecting it to light up, but nothing happened. The last time I looked at it, it was charged more than halfway, so I wasn't sure why it would have died out so quickly, so I tried charging it for about 2 hours and it still wouldn't turn on. This is the first time it has happened. I took the battery out, waited a few minutes and still, nothing is happening. I have charged it overnight and still nothing this morning.

The phone is only 2 months old, something is very wrong for it just to quit working like this. Please help!
 

sblood86

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Apr 12, 2011
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I have a Galaxy Prevail and just purchased it less than 2 months ago. Everything was working perfectly and all of a sudden yesterday it just went off and never came back on.

At first I just thought that it was in sleep mode, so I pressed the power button, expecting it to light up, but nothing happened. The last time I looked at it, it was charged more than halfway, so I wasn't sure why it would have died out so quickly, so I tried charging it for about 2 hours and it still wouldn't turn on. This is the first time it has happened. I took the battery out, waited a few minutes and still, nothing is happening. I have charged it overnight and still nothing this morning.

The phone is only 2 months old, something is very wrong for it just to quit working like this. Please help!

Well unfortunately I expect it's going to require a replacement you could at least first see if you have access to emergency mode. Friend of mine has a prevail and there is a stock odin backup you could attempt to install from emergency mode if it will boot to their, I can't remember where he found the odin backup though, definitely a different forum.

before you go out looking for the backup though try booting it to emergency mode first, should be hold down camera+volume down+and power until you see a samsung screen, if you do see a samsung screen it should boot into emergency mode no problem, if not sadly I think it's fubard. I find the prevail to be interesting for what it is they put way more of a cpu in it than really needed and it gets hot fast; my friend keeps his underclocked at 480 without performance issues, vs I want to say it runs at 800 by default. Than again I'm in Texas so heat is on my mind a lot with electronics that may not be related to your issue.

Good luck, sorry to hear about your device and the slow response.
 

SKEEDROID

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Feb 11, 2014
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galaxy prevail

The same exact thing happened to me my phone galaxy prevail (boost) has been working perfectly fine i only have had it for over a month and it was in sleep mode this morning i clicked the power bottom to turn the screen on to check my phone and it froze up with the back arrow and other button :mad:lit up then it stayed stuck like that for 15mins i then took out the battery and tried to turn it back on and the samsung logo comes out but then it doesnt load or turn on , just the screen is black with the back light on, i dont get it i didnt do anything to the phone and its fairly new!! this is bs i dont have insurance on it and i dont understand why it just failed on me!!! can anyone suggest trying anything? p.s im over andriods
 

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