Galaxy S10-Delivery reports in text messages missing?

[Android Central Question]

There is no delivery reports in my message settings. I have spoken to Samsung and ATT. Has anyone else had this issue and did you find a solution?

 

[mustang7757]

Re: S10 .Delivery reports in text messages missing

Hi , if you can register a account here , me or other members be happy to assist.https://forums.androidcentral.com/showthread.php?t=409154

There is no delivery reports in my message settings. I have spoken to Samsung and ATT. Has anyone else had this issue and did you find a solution?

 

[whoopsah]

Re: S10 .Delivery reports in text messages missing

Test

 

[whoopsah]

Re: S10 .Delivery reports in text messages missing

I have the same problem. no place where I can do this. And I know it's not me cuz this is my second S10 in a week and it was there on my previous s10

 

[anon(10614692)]

Re: S10 .Delivery reports in text messages missing

Open messages, settings, more settings, text messages and turn on delivery reports

 

[Heather Brough]

Re: S10 .Delivery reports in text messages missing

I'm having this same problem in June 2020, and I love how the most recent comment just says to go into the settings and toggle the delivery reports setting to "off"..... That option is just not there or I wouldn't be here after stumping 3 Samsung "experts". Please see the attached screen shot for reference. That is the final menu where the "delivery reports" option should appear and it just doesn't. Please help, because I'm currently receiving "read receipts" from one of my contacts that I would really like to turn off!

 

[anon(10614692)]

Re: S10 .Delivery reports in text messages missing

It's there on my S10 international non-branded version. Perhaps it's a carrier thing?

 

[mustang7757]

Re: S10 .Delivery reports in text messages missing

I'm having this same problem in June 2020, and I love how the most recent comment just says to go into the settings and toggle the delivery reports setting to "off"..... That option is just not there or I wouldn't be here after stumping 3 Samsung "experts". Please see the attached screen shot for reference. That is the final menu where the "delivery reports" option should appear and it just doesn't. Please help, because I'm currently receiving "read receipts" from one of my contacts that I would really like to turn off!
View attachment 321592

Hi, welcome!

Which Samsung phone you have? Is it carrier version or unlocked?

 

[Heather Brough]

Re: S10 .Delivery reports in text messages missing

I have the galaxy s10e unlocked version on Straight talk wireless. I have contacted both Samsung and Straight talk and they both claim it is the responsibility of the other...

 

[mustang7757]

Re: S10 .Delivery reports in text messages missing

I have the galaxy s10e unlocked version on Straight talk wireless. I have contacted both Samsung and Straight talk and they both claim it is the responsibility of the other...

Ok perfect , can we try something out real quick , you have a theme on your phone ?

 

[Heather Brough]

Re: S10 .Delivery reports in text messages missing

yes I do have a theme and before you ask, I already tried reverting to the samsung default, restarting the phone and seeing if the setting was there and it didn't work.

 

[mustang7757]

Re: S10 .Delivery reports in text messages missing

yes I do have a theme and before you ask, I already tried reverting to the samsung default, restarting the phone and seeing if the setting was there and it didn't work.

Ok good , that's what I wanted to know.

Then it's the straight talk sim not giving the option, if you used a regular Att, T-Mobile you would see a option for that .

 

[mustang7757]

Now we have to figure a way to disable this read notification.

Go to settings>notification>tap all notification>go to message and tap that and turn off general notification see if it stops it .

 

[Heather Brough]

Re: S10 .Delivery reports in text messages missing

The girl I talked to at Straight Talk (English was not the first language for sure!) had absolutely no clue what I was even talking about. And seemed to think that I should be calling Samsung back. So my next question to you would be why am I receiving "read receipts" if this is not even an option in my phone. I only get them from one contact (my boyfriend), and I don't receive them for every message. He is using a Samsung Galaxy S7 also on Straight Talk....

 

[mustang7757]

Re: S10 .Delivery reports in text messages missing

The girl I talked to at Straight Talk (English was not the first language for sure!) had absolutely no clue what I was even talking about. And seemed to think that I should be calling Samsung back. So my next question to you would be why am I receiving "read receipts" if this is not even an option in my phone. I only get them from one contact (my boyfriend), and I don't receive them for every message. He is using a Samsung Galaxy S7 also on Straight Talk....

Customer service won't be able help much on this .

 

[Heather Brough]

Re: S10 .Delivery reports in text messages missing

I have now turned the "general notification" toggle to off, but like I said, I don't receive this notification for every message I send him. The times I can remember getting this "read" notification the most is when all I sent him was an emoji. I'll try sending him one now and see what happens, but he is currently at work and may not be able to even look at his phone right away, so this thread will have to pause... I'll let you know what happens.

 

[mustang7757]

Re: S10 .Delivery reports in text messages missing

I have now turned the "general notification" toggle to off, but like I said, I don't receive this notification for every message I send him. The times I can remember getting this "read" notification the most is when all I sent him was an emoji. I'll try sending him one now and see what happens, but he is currently at work and may not be able to even look at his phone right away, so this thread will have to pause... I'll let you know what happens.

Ok , let me know how that works out

 

[Heather Brough]

Re: S10 .Delivery reports in text messages missing

Is turning off general notifications going to interrupt messages from 6 digit senders? That's how my daughter's school sends communication to parents and I don't want to lose that...

 

[mustang7757]

Re: S10 .Delivery reports in text messages missing

Is turning off general notifications going to interrupt messages from 6 digit senders? That's how my daughter's school sends communication to parents and I don't want to lose that...

It shouldn't, as you see in the screenshot New Message is still toggle on

 

[Heather Brough]

Re: S10 .Delivery reports in text messages missing

Okay thanks. Any idea as to why I only get these notifications for one contact? I text on a regular basis with other people, both android and iPhone users, and I don't get this notification for anyone else.