Galaxy S10+, white robot seems to be downloading something.

[Android Central Question]

I have a white robot on my galaxy s10 + that seems to be downloading something what is this,No info as to what is happening

 

[mustang7757]

Is this in download mode ?
Can you post a screenshot?

https://forums.androidcentral.com/showthread.php?t=413366

I'll leave a Link to register so you can communicate here, As a guest account you can only post questions but can't reply
https://forums.androidcentral.com/showthread.php?t=409154

 

[BergerKing]

Sounds like they may be stuck in an update status by the description...

 

[flower_field2]

What model, carrier and software build do you have?

Software build: (settings > about phone > software information - last 4 digits of SW build number)

 

[mustang7757]

What model, carrier and software build do you have?

Software build: (settings > about phone > software information - last 4 digits of SW build number)

By the sound of it they can't get in the device to settings, but they can retrieve some of that in download mode or recovery if they can move past that white Android bot