Galaxy S21 Ultra issue with recording sound via external mic

[digitaldawg1]

I experience problems using Rode Wireless Go II mic receiver connecting straight USBC to USBC on the phone. System designed for this.
But clipping, distortion, and terrible sound are the result. Called Rode and they report that the S21Ultra (specificially, not other Samsung models) has problems with external mic not only with Rode but with other brands also. They think that it has to do with the high resolution the Ultra is designed to receive versus whatever is sent from external mic sources.
I am discouraged because I specifically purchased the Rode Wireless GO II system to be able to record good audio, especially at any distance, that cannot be recorded without many undesired effects from the native mic on the Samsung.
Anyone know If this is being looked at by Samsung? (Rode says that the correction has to be from Samsung end, not the mic manufacturers).

 

[Kizzy Catwoman]

Not heard of this issue before. If you want to speak to Samsung directly it is best to flag the issue in the community forum of the Samsung Members app. Samsung moderators look in there. You can also file a bug report.

 

[mustang7757]

Try developer setting , think something u can tweak there

 

[Alan Chan HK]

I experience problems using Rode Wireless Go II mic receiver connecting straight USBC to USBC on the phone. System designed for this.
But clipping, distortion, and terrible sound are the result. Called Rode and they report that the S21Ultra (specificially, not other Samsung models) has problems with external mic not only with Rode but with other brands also. They think that it has to do with the high resolution the Ultra is designed to receive versus whatever is sent from external mic sources.
I am discouraged because I specifically purchased the Rode Wireless GO II system to be able to record good audio, especially at any distance, that cannot be recorded without many undesired effects from the native mic on the Samsung.
Anyone know If this is being looked at by Samsung? (Rode says that the correction has to be from Samsung end, not the mic manufacturers).

 

[Alan Chan HK]

Hi digitaldawg1,

I experienced the same problem. I reported to RODE and went through a number of tests. They told me that the popping noise is due to my S21 ultra's sampling rate. I tested recording on other devices such as an old LG smart phone with USB-C, and my notebook with USB-C port recognizing RODE TR. I have no idea how to twist S21, such as changing sampling rate or other possible adjustment, to make it works.

Please echo here if anyone got a solution.

Many thanks.