Galaxy S3 screen isn't working

Tori Williamson

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Sep 21, 2013
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My Galaxy S3 screen has stopped working. It lights up and I can see the screen but the color on it is all messed up and when I touch the screen nothing happens. I can push the buttons on the bottom and the home button as well and the volume button still works. Any ideas on how I can get it to work or is it a lost cause? Factory reset didn't work either.
 
My Galaxy S3 screen has stopped working. It lights up and I can see the screen but the color on it is all messed up and when I touch the screen nothing happens. I can push the buttons on the bottom and the home button as well and the volume button still works. Any ideas on how I can get it to work or is it a lost cause? Factory reset didn't work either.

Welcome to the forums!
I don't think I am going to be the bearer of good news....I think something happened to a hardware component causing the issue. Short of cracking open the device, this is a lost cause.
 
I was afraid of that. I've only had it for two months and ever since I turned it on it has never held a charge for more than an hour and then earlier I went to take it off the charger and the screen isn't working. I have to say I haven't been very impressed with this phone since day one. Guess it's time to get a new one.
 

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